One of the most effective methods of dealing with difficult companies of organisation when their communication skills are not up to scratch is to request your records under the Data Protection Acts. This leaves no misunderstanding or any excuse for putting your query or queries on the long finger. In a manner of speaking using the Data Protections Acts will get organisations to "get the finger out". There is a maximum of a 40 day window for the company/organisation to respond. Thereafter they are in breach of the Acts which can have serious consequences.
Under Section 3 of the Data Protection Acts, you have a right to find out, free of charge, if a person (an individual or an organisation) holds information about you. You also have a right to be given a description of the information and to be told the purpose(s) for holding your information.
Follow the links below, one of which contains a letter template with instructions enabling you to access any details the organisation holds about you.
Under Section 3 of the Data Protection Acts, you have a right to find out, free of charge, if a person (an individual or an organisation) holds information about you. You also have a right to be given a description of the information and to be told the purpose(s) for holding your information.
Follow the links below, one of which contains a letter template with instructions enabling you to access any details the organisation holds about you.
- Data Protection Rule 8 Right of Access to Personal Data
- Accessing Your Personal Information
- The individual must also pay an access fee if requested. This cannot cannot exceed €6.35. Personally I would advise enclosing a payment for €6.25. This should avoid any excuse for the delaying of your request.
Arm yourself with the knowledge that is available on The Data Protection Acts website and you will get results.
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